Why should one care about electronic business?
Participants in
the electronic marketplace are not limited to so-called digital product
companies such as those in publishing, software, entertainment and information
industries. The Digital Age and the digital revolution affect all of us by
virtue of their process innovations. At the least, through WebTV and digital
television, the way we watch TV news and entertainment programs will change.
Changes in telecommunication will affect the way we receive information, product
announcements, orders, etc. As phones, fax machines, copiers, PCs and printers
have become essential ingredients in doing business, so will e-mails, Web sites,
and integrated digital communications and computing.
While today's office business
machines are not integrated (e.g. faxed orders have to be typed in on
computers), the much-talked-about "convergence" will drive all this equipment
into one digital platform, whether it be a computer connected to the Internet
and intranets, or a new kind of device capable of interacting with other
devices, because that device will prove to be more efficient and productive.
(Although, will it be easier to use? That depends on how developers and industry
leaders promote interoperability and standardization.)
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